Shipping policy
Shipping Policy
Last Updated: [DATE]
Thank you for shopping with [STORE NAME]. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing Time
All orders are processed within 3 hours after payment confirmation.
Orders are processed on business days only (excluding weekends and public holidays). During peak seasons, sales events, or holidays, processing times may be slightly longer.
Shipping Methods
We partner with trusted courier and logistics providers to deliver your orders.
Available shipping options may vary depending on your location and will be displayed during checkout.
Delivery Timeframes
Estimated delivery times:
- Metro Cities: AS SOON AS POSSIBLE
- Other Cities & Towns: AS SOON AS POSSIBLE
- Remote Areas: AS SOON AS POSSIBLE
Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order value.
- Standard Shipping: SHIPPING CHARGES ON ORDER LESS THAN 1000
- Free Shipping: Available on orders above 1000
Any applicable shipping charges will be clearly displayed before payment.
Order Tracking
Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking details.
You can use the tracking number provided to monitor your shipment's progress through the courier partner's website.
Delivery Delays
While we strive to meet estimated delivery dates, delays may occasionally occur due to circumstances beyond our control.
In case of significant delays, our customer support team will assist you with updates regarding your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
SHOPZYA is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided during checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 3 DAYS of the expected delivery date.
Email - navalkishore48@gmail.com
We will work with the courier partner to investigate and resolve the issue as quickly as possible.
International Shipping
Shopzya currently doesn't offer international shipping.
If international shipping is available:
- Delivery times vary by destination.
- Customers are responsible for any customs duties, taxes, or import charges imposed by their country.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: navalkishore48@gmail.com